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Contact
Contact Us:-
For general enquiries with regards to our dress making fabrics or sewing accessories, please contact our customer service team by email shop@ladymcelroy.co.uk and they will be more than happy to assist you.
If you have a query or question relating to your order, please send an email to shop@ladymcelroy.co.uk quoting your order number and details about your query, and one of our designated team will respond back to you as soon as possible, during office opening times (please allow up to 48 hours during busy times).
Our website operates 24 hours per day, 7 days per week, although our customer service department is open between the hours of 09.00 and 17.00 Monday to Thursday, and 09.00 until 14.00 on Fridays.
Please note that our customer service department will be closed on the following dates during 2025 & 2026:-
1st January 2025 - New Year's Day
18th April 2025 - Good Friday
21st April 2025 - Easter Monday
5th May 2025 - Early May Bank Holiday
26th May 2025 - Spring Bank Holiday
25th August 2025 - Summer Bank Holiday
25th December 2025 - Christmas Day
26th December 2025 - Boxing Day
29th December 2025 - Customer Service Closure Day
30th December 2025 - Customer Service Closure Day
31st December 2025- Customer Service Closure Day
1st January 2026 - New Year's Day
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Email: shop@ladymcelroy.co.uk
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Postal Address: Lady McElroy (C/O RST Group, incorporating McElroy Fabrics) Unit 9B, Merlin Way, Quarry Hill Industrial Park, Ilkeston, Derbyshire, DE7 4RA, United Kingdom.